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    FAQs

    General Questions
    1What is CapoPAY?
    CapoPAY is a trusted agent for payment service providers, offering solutions to streamline global business transactions. We help businesses manage payments, open accounts, and facilitate seamless cross-border financial operations.
    2Who can use CapoPAY's services?
    CapoPAY exclusively serves businesses. We do not offer services for individual users.
    Account Services
    1What types of accounts can CapoPAY assist with?
    We help businesses set up global payment and multi-currency accounts with trusted service providers like Eximpe, Ebury, XTransfer and many more.
    2What is the process to set up an account through CapoPAY?
    Contact our team with your requirements, and we’ll guide you through the necessary documentation and processes for seamless account setup.
    3What documents are required to open an account?
    You’ll typically need business registration documents, proof of address, and identification for the authorized signatories. Additional documents may be requested based on specific provider requirements.
    Payment and Transaction Questions
    1What types of payments does CapoPAY facilitate?
    CapoPAY supports cross-border payments, currency exchanges, and supplier payments for businesses.
    2Are there fees associated with CapoPAY's services?
    Yes, our fees vary depending on the service provider and the specific requirements of your business. Please contact us for a detailed breakdown of charges.
    3How long does it take to process a payment?
    Processing times depend on the payment type and service provider. Most transactions are completed within 1-3 business days.
    Security and Support
    1Is my business information secure with CapoPAY?
    Yes, CapoPAY prioritizes data security and operates in compliance with industry standards to protect your information.
    2What support does CapoPAY provide if I face issues with my transactions?
    Our dedicated support team is available to assist with any issues. Contact us directly via email or phone for prompt resolution.
    Partnership and Referral Questions
    1Can CapoPAY collaborate with other service providers?
    Our dedicated support team is available to assist with any issues. Contact us directly via email or phone for prompt resolution.
    2Does CapoPAY offer a referral program?
    Yes, we value partnerships and offer incentives for businesses that refer new clients to CapoPAY. Contact us for more details.
    Still Have Questions? If your query isn’t listed here, feel free to reach out via our Contact Us form or email us at connect@capofin.com

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